Clear about your information.

Last updated: 14 August 2026

Who we are and how to contact us

Lonrú Consulting Ltd is the controller of the personal information described in this notice. Contact us at hello@lonruconsulting.com with any privacy question or request.

Information we collect

When you request a briefing or contact us, we collect the information you provide, such as your name, professional email address, organisation, the context of your enquiry, and your message. We also collect limited technical information where you choose optional analytics cookies.

Why we use it

We use enquiry information to respond to you, assess whether we can help, manage professional relationships, and keep an appropriate record of the conversation. We use optional analytics only to understand how the website is used and improve it. We do not make decisions about you solely through automated processing.

Our lawful bases

We process enquiry information because it is necessary to take steps at your request before entering into an engagement, and for our legitimate interests in operating and improving our professional services. Where you opt in to optional cookies or marketing communications, we rely on your consent. You can withdraw consent at any time.

Service providers and international transfers

We use HubSpot to manage form submissions and relationship information, Google Analytics for optional website analytics, and hosting and technology providers to operate this website. These providers may process information outside the UK or European Economic Area. Where that occurs, we use the safeguards made available by the relevant provider and applicable data-protection law.

Retention

We keep enquiry information only for as long as needed to respond, manage the relationship, or meet legal and record-keeping obligations. We review information periodically and delete or anonymise it when it is no longer needed.

Your rights

Depending on the circumstances, you may ask for access to, correction of, deletion of, restriction of, or a copy of your personal information. You may object to processing based on legitimate interests and withdraw consent at any time. Email hello@lonruconsulting.com to make a request.

Complaints

If you are unhappy with how we handle your information, please contact us first. You may also complain to the UK Information Commissioner's Office at ico.org.uk.

Updates to this notice

We may update this notice when our services, systems, or legal obligations change. The date above shows when it was last reviewed.